shimano calcutta baitcasting reel fix

[robbob]

i got a calcutta 400b and it casts fine but when i go to engage it i hear like sliping of the gears and the handle will turn but the reel wont engage. can anybody give me a tip on how to fix it.

[Robert Loughran]

I had the same exact problem. If you bring it in to Shimano in Irvine, they will fix it for a flat rate of $25, if they can not fix it they will replace it for free. They have a great customer support division, just have to get it down there. I would call first,
Irvine office


Shimano American Corp.
1 Holland
Irvine, CA 92618

On site customer support - Irvine office
8:00 a.m. to 4:30 p.m. Monday - Friday
Pacific Standard Time

Customer Service: 877-577-0600
6:00 a.m. to 5:00 p.m. Monday - Friday
Pacific Standard Time

[jesse]

Shimano is the best when it comes to fixing thier reels. They'll hook it for you.

[coryellk]

Originally Posted by robbob

i got a calcutta 400b and it casts fine but when i go to engage it i hear like sliping of the gears and the handle will turn but the reel wont engage. can anybody give me a tip on how to fix it.

The anti-reverse cogged washer has been reversed. You have to look closely but the cogs aren't evenly squared. One side has a bit of ramp to it. There is a right and wrong way to put it on. The last guy who worked on your reel got it wrong. Open it up and turn that wheel over.

[Dos Locos]

I just had the same problem, Shimano fixed it no charge.