a little upset

reed04 · Sep-23-2009, 06:48 PM

i bought an avet lx 6/3 at fred hall in 2008 the first fish i caught on it was on a mothership trip in july of 08 the reel had a skip in the drag system took it to avet at the bd yellowtail shootout that year they said they fixed it try it again so took it out same problem .had it back to them again and had the same problem on this years trip in july sent it back again took it on a 2day trip this august same problem when i talked to avet told them i would either like a new reel or my money back they told me it was now out of waranty but send it back to them so i took it back to where i bought it from they would pick it up the next day when i got there the store owner told me he talked with avet and they would give me a new reel ..i said thats great let me know when you get it now been 3 1/2 weeks still no reel from avet i know it seems like a long time between problems but i dont fish 40# very often just a little upset that its taking so long it didnt take me that long to pay the 379$$ for the reel i hope i get this soon so maybe i can try it out this year .......

KuttySark · Sep-23-2009, 07:12 PM

Sounds like they went above and beyond to me.

umoa · Sep-23-2009, 07:46 PM

shouldn't you be happy that they are taking care of you at all? i'd be.

hope you get it soon.

reed04 · Sep-23-2009, 08:37 PM

^^^^^^^^so i guess if you did 2 - 6 day trips were your 40# outfit is your main setup and 1 -2 day trip and your 40# set up wasnt working then either then wait 3 1/2 weeks and still no reel during good fishing times you wouldnt be a little upset ...how long does it take to ship a reel from san diego to avet and from avet back to san diego ????and why should they not take care of this it has been a problem since day 1 .......

Reelveal · Sep-23-2009, 09:03 PM

Try something else. It also starts with an "A".

Mr. Jigmonster · Sep-23-2009, 09:31 PM

Does'nt sound like typical Avet customer service. Avet is in Chattsworth (San Fernando Valley). I reccommend you call them direct. They will probably replace it if you mail it direct. Avet's service has always been second to none.

If you don't get anywhere with it, PM me and I'll make you an offer.

finadict · Sep-23-2009, 11:17 PM

Chad...please PM me the dealer we should have received it from...color of the reel and a number I can reach you at during the day if possible, ill find out whats up.

reed04 · Sep-24-2009, 06:46 AM

Quote:

Originally Posted by finadict

Chad...please PM me the dealer we should have received it from...color of the reel and a number I can reach you at during the day if possible, ill find out whats up.

pm sent

finadict · Sep-24-2009, 10:26 AM

Was good Chattin with you today Chad!
Ok, problem solved. The problem was the spectra line slipping on the spool. I can see why it seemed like the drag was skipping. The drag would run smooth and then the whole spool of spectra would slip, feeling like the drag was fluctuating. With she Avet spool as smooth and true as it is..and especially the gunmetal color and full of line, its hard to tell if the spool is turning or not. When the reel was initially sent in, The service tech was looking for drag issues not line issues, lol.
Harry and Sarkis stripped the line from the reel to reveal the spectra tied directly to the spool arbor, with no grip tape for the spectra to grip to. They applied the tape to the spool and re-wound the line back on correctly and viola! problem solved!
Spectra line has no stretch like monofilament. When mono is wound onto a spool, it stretches and compreses and grips the spool and wont ever slip. Mono compresses so much that its been known to crush and implode spools! Spectra on the other hand, doesnt stretch and compress, and basically doesnt apply an inward compression on the spool to grip it tightly. When its wet and allowed to dry, then wet again..it swells and looses its hold on the arbor and can just spin on a smooth spool. Its a common practice for just about every tackle shop when winding spectra to back the spool with some form of grip tape for the spectra to bite into and hold to the spool...regardless of the brand of reel. The only exception would be a spool with a pin in the hub to anchor the line to. Avets (as well as most aluminum spools nowdays) have no pin. The dis-similar metals combined with soaked line is a big corrosion issue.

divegod1 · Sep-24-2009, 10:47 AM

I guess someones living and learning eh?

Spicy Tuna · Sep-24-2009, 11:35 AM

Happens to the best of us. Now hey Scott how about sending me one of those Avets entry level to change my opinion about um?

reed04 · Sep-24-2009, 06:14 PM

this problem has been fixed thanks again for the help scott i will pm you if i have any further problems ......chad