Avet Reels Support Thread, My Avet experiment---is over. in Spotlight; Could have just been a fluke. I have a few and like them pretty well but i still seem to ...  | | 
Sep-14-2009, 03:34 PM
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#13 | | Dirty Fisherman
Name: JOHN Age: 34 Vessel: Wellcraft V-20, 200 hp etec, 85' Holiday sportfisher Location: Lakeside Ranch Job:Trucking/Equipment Operator Bio: Love 2 Fish
Posts: 4,027
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Could have just been a fluke. I have a few and like them pretty well but i still seem to prefer a few insert name here otheres better.
69R
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Sep-14-2009, 03:40 PM
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#14 | | Offshore Prop Changer
Name: Frank Age: 44 Vessel: 25' Wellcraft sportsman "Mo Betta", 12' Gregor "Caballito" Location: El Cajon Job:Contractor, Kit/Bath Bio: Grew up on Guam
Posts: 4,288
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Im looking for another "lab rat" for my experiment if the price is right. How much do you want for it?
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Frank "The Offshore Prop Changer"  | |
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Sep-14-2009, 03:41 PM
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#15 | | Registered User
Name: Keith Age: 37 Vessel: 24' Vendetta Location: Valencia, Ca. Job:Facilities Manager
Posts: 287
| Quote:
Originally Posted by Bigfish69  Could have just been a fluke. I have a few and like them pretty well but i still seem to prefer a few insert name here otheres better.
69R | Customer service is never a fluke, either you are good at it or your not. All it takes is one unpleasant experience with person, place, or thing and at least 10 people will hear about it. How often do people tell 10 others about the good service they received ?
I would call Avet back and deal with Harry directly. Get the girls name and let him know the damage she is causing. Maybe he can turn the stuation around.
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Sep-14-2009, 03:48 PM
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#16 | | Captain
Name: Harry S. Stamper Vessel: Broken Location: Outside the Orange Curtain... Job:Asteroid Killer
Posts: 9,129
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Originally Posted by GUERO just sayin | Oh sure, back another Avet hater. Don't forget, I had an almost identical experience with AccuCrap and still bought another one. My handle actually snapped off and had a bearing failure after AccuCrap had just serviced the thing.
This guys sounds like he just didn't tighten the handle nut and then Avet's famous female on the phone did the rest.
All I wanna know is when is the SX going up for bid?
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I test gear in my living room. It's safer that way. Also, my boat's broke. The next one is going to have a sail....
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Sep-14-2009, 03:56 PM
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#17 | | BARKING MOONBAT
Name: Jim Age: 49 Vessel: Defiance 250 EX Location: poway Job:wtf?
Posts: 2,792
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My sx is my favorite reel for fishing these parts. Sorry for your troubles. I hope you can it fixed soon.
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Sep-14-2009, 04:04 PM
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#18 | | Dirty Fisherman
Name: JOHN Age: 34 Vessel: Wellcraft V-20, 200 hp etec, 85' Holiday sportfisher Location: Lakeside Ranch Job:Trucking/Equipment Operator Bio: Love 2 Fish
Posts: 4,027
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Originally Posted by Raginkjn Customer service is never a fluke, either you are good at it or your not. All it takes is one unpleasant experience with person, place, or thing and at least 10 people will hear about it. How often do people tell 10 others about the good service they received ?
I would call Avet back and deal with Harry directly. Get the girls name and let him know the damage she is causing. Maybe he can turn the stuation around. | You are absolutly correct sir. I should have been more clear in my comment. I agree there is no excuse for poor customer service. I honestly think she does not know what the hell he was trying to order and thats where the problem came in. I mean they only make a few models and in a single line. Its not that compicated. However AVET is at fault for allowing that type of cancer to eat away at a very descent company that makes a great product. I say slap the bitch,,,but of course i have never dealt with her my self and never had a direct problem so i guess i really cant judge her and her skills.
I was talking in the above comment more along the lines of the part falling off period. I believe that it may hve been a fluke for the knut to come completly loos, so much so that it went to davey jones locker. I believe in reel maintenance and constant adjustments to get it just right and think this may have been a case of overlooking a very simple problem.
I have had Bearings and caps on both penns and shimanos and other reels come completly off just because i did not check them and over time with the addition of cleaning and oiling they come so loose that they fall off. This was my fault and not the fault of the manufacturer. They also may come very loose from the factory. In my past expierience its a good idea to take the reel out of the box and take it apart on the first day. You might be thinking,,,WHAT,,john your crazy right? Well maybe not because on more than 10 accations i have found that the reels where not lubed to my strict standards, at the factory. I also take this time to make sure everything looks right, like that all nuts and bolts ETC are good and tight draggs look good. Sounds like alot of work for something so new i know but i would really hate myself if i was pinned to a 40-50 pound bluefin and have my draggs get fried or worse yet not be able to lock her in to gear.
In my serious opinion if your front lines smells funny then the whole back end stinks. Phone service is very important. I hope AVET fixes this problem.
69R
Last edited by Bigfish69; Sep-14-2009 at 04:10 PM.
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Sep-14-2009, 04:08 PM
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#19 | | No Fat Chicks
Name: Boiler Vessel: The "Persiphany" Location: Los Angeles Job:Dirt Work
Posts: 1,249
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Welcome back to the "Dark Side" Jeff   | |
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Sep-14-2009, 04:23 PM
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#20 | | Captain
Name: Harry S. Stamper Vessel: Broken Location: Outside the Orange Curtain... Job:Asteroid Killer
Posts: 9,129
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I test gear in my living room. It's safer that way. Also, my boat's broke. The next one is going to have a sail....
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Sep-14-2009, 04:31 PM
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#21 | | captain in a bakery
Name: jimmy Age: 23 Vessel: 16' tri-hull , x factor, mini x Location: sgv Job:baker Bio: i bake and what about it?
Posts: 1,971
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had a defective avet sx, had a girl on the line that sounded bored as hell, but she scheduled fedex to pick it up next day. One week later got it back fixed n in a new box. Done and done.
PS don't email avet as they don't seem to ans their emails.
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mlpa/cal osha/ ca gov make me sick. libby you fucked our state.
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Sep-14-2009, 04:45 PM
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#22 | | Dirty Fisherman
Name: JOHN Age: 34 Vessel: Wellcraft V-20, 200 hp etec, 85' Holiday sportfisher Location: Lakeside Ranch Job:Trucking/Equipment Operator Bio: Love 2 Fish
Posts: 4,027
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Uhhh
Last edited by Bigfish69; Sep-14-2009 at 04:47 PM.
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Sep-14-2009, 04:55 PM
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#23 | | Registered User
Name: Peter Age: 38 Vessel: 2003 22 ft sea pro cc LIP RIPPER Location: San Diego Job:Metal fabricator
Posts: 362
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avet haters everywere you either like them or not Same with the customer service people like them or not. I have never had a problem....
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Sep-14-2009, 05:00 PM
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#24 | | Registered User
Name: Lou Kohn Vessel: 25 wellcraft Location: Hemet, Ca USA Job:Drilling
Posts: 59
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Looks like the old school penn is the only group standing the test of time. Bailing Wire and Bubble Gum!
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